This must be substantiated by an invoice of the fitting, which clearly includes the related part The part MUST have been fitted by a VAT registered motorcycle/scooter shop/workshop/repair centre (hereafter referred to as "qualified repair shop") within 30 days after the dispatch of the item from Llexeter Ltd. Proof of purchase must be provided with all claims The warranty is limited to the price paid for the item. This Warranty covers the cost of replacement of parts that have been identified as having a manufacturer's fault by means of replacement or credit on account at Llexeter's discretion, subject to the conditions and exclusions stated below. If you are willing to wait until your refund/return is processed we are more than happy for you to do so, however we advise that this is a much longer process. By dealing with your returns/refunds separately to your new orders we are able to give you a swifter and better service. If you urgently need your parts we recommend that you place and pay for a new order while we process your return and/or refund please include the order number of the parts being replaced and a brief description of what error occurred so we have more information to serve you correctly and efficiently. If you are unable to post the item because it is very bulky or heavy, we will arrange a collection upon your request. The Maximum return postage we can refund is the equivalent cost of Royal Mail 2nd Class "Recorded Signed For" Delivery for up to 1kg. We will refund you the return postage only if you include the receipt of the return postage. We will ask you to return the related items back to us either before the replacement can be sent to you, or within 2 working days after the replacement is dispatched, at our discretion. Shortage Items do not include out-of-stock items of which you have been notified prior to dispatch (and appear as such on your dispatch/delivery note) For non-deliveries, 10 working days (20 working days if outside of UK) must have elapsed after we dispatched the items before a claim can be madeįor damaged or incorrect/not-as-described items, you must notify us in writing no later than 3 calendar days after delivery. Your statutory rights are not affected:įor shortages, you must notify us in writing no later than 3 calendar days after delivery. If we are unable to replace the item, we will refund you in full.
We will replace the related items as soon as you report the problem to us subject to the following conditions.
Shortages, Non-Delivery, Damaged and Incorrect/Not-as-described Items *Original postage costs cannot be refunded for International Destinations or orders which have been dispatched using an Express Delivery Service.
You will be responsible for the return postage. The item must be returned to us unused, unopened and in the condition it was delivered to you. This refund may take up to 14 days after we have received your item. If you change your mind or you are not 100% happy with the product, please return it to us with the proof of purchase within 30 days from the date of dispatch and we will refund you in full, including the original postage*.
We offer a no quibble 30-day return policy on items purchased by retail customers. RETURN POLICY No-Quibble 30 Day Return Guarantee
0 kommentar(er)
